This book from a senior business leader and his co-author combines theory and practice and proposes a direction for establishing communities of practice as an integral part of the organizational structure. Saint-Onge and Wallace relate what worked, what didn't, and why as they tell the story from inception through implementation to assessment. Etienne Wenger wrote about this book: "We have been waiting for a book like this. A must-read for anyone serious about building strategic capabilities in organizations."
