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Effective practices for creating community-enabled business results

As more and more Baby Boomers approach retirement, companies are looking for ways to transfer their expertise to other employees. Some companies, particularly those with geographically dispersed employees, are turning to communities of practice to accomplish that goal, according to Darcy Lemons, senior project manager with the American Productivity & Quality Center, known as APQC.

Elements of collective intelligence in organizational context

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"The capacity of a social organism, such as a corporation, to:


• sense its needs and that of its environment (stakeholders),
• generate choices that will satisfy those collective needs,
• anticipate the consequences of those choices,
• make choices that best serve the well-being of those affected by those choices, and
• learn from the consequences of those choices"?

Source: The Infinite Games Distinctionary, by Bill Veltrop

Catalyst for open government: knowledge management in the cloud

Knowledge management comprises a range of strategies and practices used within an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Cloud computing refers to services, applications, and data storage delivered online through powerful file servers.

"Deep personal relationships were a key to driving capability building..."

... say John Hagel III, John Seely Brown and Lang Davison


about the finding of their research on communities of practice,

Professional HR Community of Practice and a new CoP portal in Singapore

“IT WAS a scene straight out of a classroom. But the 'students' yesterday included Manpower Minister Gan Kim Yong and former top civil servant Ngiam Tong Dow.

They were among 16 academics, civil servants and industry executives who got a feel of what it was like to share ideas and experiences at Human Capital Singapore (HCS), a training centre which runs courses for human resources practitioners.